How We Handle Guest Feedback & Reviews
Guest reviews and feedback are some of the most important things in the hotel industry. When you book a hotel, what is the first thing …
Our Hotels
Behind the Scenes: A Day in Housekeeping at Crown Group Hotels
Hotel housekeeping at Group Group’s hotels is hard work. We rely on our housekeeping team to follow hotel hygiene protocols, maintain hotel cleanliness standards, and …
Setting the Record Straight: Crown Group of Hotels London and Our UK Identity
In the hospitality industry, clarity matters. When guests book accommodation, they deserve to know exactly who they’re booking with, where the company operates, and what …