Sustainable travel is increasingly important for visitors in London. Crown Group of Hotels has made environmental responsibility central to its operations, from energy and water management to waste reduction and guest engagement. This guide outlines the Crown Group of Hotels’ current practical steps for reducing environmental impact while maintaining a comfortable, welcoming stay.
Sustainability at the Heart of Every Stay
Crown Group of Hotels approaches sustainability with transparency and a commitment to continuous improvement. Properties such as Great St Helen Hotel, Arran House Hotel and Bloomsbury Palace Hotel integrate eco-conscious practices into daily operations. These measures ensure that guests can make informed choices and participate in reducing their environmental footprint.
Our commitment to improving environmental practices has been recognised with a Bronze Award from Green Tourism, acknowledging the steps we have taken to reduce energy use, manage waste responsibly and embed sustainability into our operations.
The Bronze Award reflects assessed practices at the time of review and represents progress toward more sustainable hospitality rather than full certification across all sustainability criteria or identical implementation at every property.
Sustainable hospitality at Crown Group of Hotels is about more than operational efficiency. Staff receive guidance on eco-conscious procedures, guests are encouraged to engage in resource-saving practices, and procurement decisions consider products designed to reduce environmental impact. Learn more about each property here.
Energy Efficiency Across Properties
Energy conservation is a priority across all Crown Group of Hotels properties, as it’s integral to sustainability. Hotels employ LED lighting, energy-efficient heating systems and smart controls in public areas to reduce unnecessary consumption. In addition, some properties source electricity that includes renewable energy where available and aim to optimise the efficiency of existing systems.
Guests benefit from these measures without compromising comfort. Rooms remain well-lit, heating and cooling systems maintain a comfortable temperature, and operational improvements are largely invisible but impactful. These practices reflect broader green tourism principles, showing that energy efficiency enhances both environmental and guest outcomes.
Water-Saving Practices
Water conservation is a key component of Crown Group of Hotels’ sustainability approach. Dual-flush toilets, low-flow taps, and monitored usage support reduced water consumption across properties. Guests are encouraged to participate in towel and linen reuse programmes, which reduce laundry loads and save water and energy without affecting their stay.
Simple behaviours, like reusing towels or adjusting water use in the shower, reinforce the hotels’ operational efforts. By combining technological solutions with guest engagement, Crown Group of Hotels ensures water conservation is effective and integrated into everyday routines.
Minimising Waste Through Daily Operations
Crown Group of Hotels incorporates waste reduction throughout its properties. Staff are trained in waste segregation, recycling, and careful disposal of materials. Guest rooms feature refillable toiletries, and recycling facilities are provided where available to support waste reduction efforts.
Waste minimisation also extends to back-of-house operations. Kitchen practices aim to support responsible waste disposal where possible, and sourcing decisions consider reducing unnecessary packaging and single-use plastics. By selecting products designed to lower environmental impact, such as refillable amenities, the hotels aim to reduce waste before it reaches guests. It may not be obvious, but everyday hotel products can have a big impact on the environment.
Guest engagement plays a crucial role in waste reduction. Educational signage, clear in-room recycling guidance, and staff encouragement allow visitors to participate meaningfully in environmental initiatives. These small actions, combined with the hotels’ operational measures, contribute to Crown Group of Hotels’ overall sustainability approach.
Guest Participation: Small Steps, Big Impact
Guests can actively support sustainability during their stay. Participating in towel and linen reuse programmes, using recycling bins, and switching off lights and heating when leaving rooms all complement the hotels’ operational measures. These actions empower visitors to reduce their footprint while enjoying the comfort of their stay.
Crown Group of Hotels also provides guidance for guests exploring London sustainably. Suggestions include using public transport, walking or cycling, and choosing locally sourced food options. Whether you talk to our staff upon arrival, or look at our website, you can access helpful advice on travelling green in London, and how eating local can really make a difference to lessen your environmental impact.
Sustainability Across Individual Properties
Each of our hotels tailors sustainability practices to its building type, location, and guest profile.
- Great St Helen Hotel incorporates sustainable practices including heating, lighting, guest towel reuse programmes and refillable amenities.
- Hatton Garden Hotel follows sustainable practices relating to heating, lighting, guest towel reuse programmes and refillable amenities.
- Bloomsbury Palace Hotel applies sustainable practices across heating, lighting, guest towel reuse programmes and refillable amenities.
- Hotel Cavendish implements sustainable heating practices, guest towel reuse programmes and refillable amenities.
- Arran House Hotel applies sustainable heating practices, guest towel reuse programmes and refillable amenities.
By tailoring sustainable practices to each property, at Crown Group of Hotels, we demonstrate that eco-conscious operations can be implemented effectively across different building types while still delivering high-quality experiences.
Supporting Green Tourism and the Local Community
Many of Crown Group of Hotels’ sustainability initiatives are designed to enhance the guest experience beyond operational efficiency. For example, guests may choose to explore nearby attractions, walking routes and local areas that support lower-impact tourism. These experiences help visitors understand the broader impact of their travel choices and connect the comfort of their stay with responsible exploration of London, reinforcing the principles of green tourism in a tangible and memorable way.
Crown Group of Hotels’ sustainability efforts are part of a broader commitment to green tourism. By reducing energy and water consumption, minimising waste, and prioritising responsible sourcing, the hotels contribute to London’s environmental goals. Staff training ensures consistent practices, and operational improvements benefit local communities, suppliers, and guests alike.
Guests are encouraged to explore London sustainably, from discovering the great city on foot in low-impact walking tours to visiting historic sites sustainably and responsibly. By pairing in-hotel sustainability with conscientious exploration, visitors can reduce their environmental footprint throughout their trip.
Practical Tips for Eco-Conscious Guests
To make the most of a low-impact stay, guests can follow simple steps:
- Participate in towel and linen reuse programmes.
- Use in-room recycling bins for paper, plastic and glass.
- Turn off lights, heating, and electronics when leaving rooms.
- Choose local dining options and sustainable transport methods when exploring the city.
These small actions complement operational sustainability measures and give guests a sense of active contribution to green tourism.
How Sustainability Is Integrated into Staff Training
Staff engagement is key to Crown Group of Hotels’ approach. Employees receive guidance relevant to their roles on energy awareness, waste separation and sustainability practices. This training ensures that sustainable practices are embedded into every aspect of operations, from housekeeping to food and beverage services.
By fostering a culture of sustainability, the hotels maintain consistent performance across multiple properties, and staff gain awareness and skills that benefit both the environment and the guest experience.
Continuing the Journey Toward Sustainable Hospitality
Sustainability at Crown Group of Hotels is an ongoing journey rather than a static goal. The hotels continue to refine operational procedures, explore low-impact procurement options, and engage guests in practical sustainability actions. Combining energy-efficient technology, water-saving initiatives, responsible sourcing, and effective waste management demonstrates that environmentally conscious operations and guest comfort can coexist seamlessly.
By embracing these practices, Crown Group of Hotels illustrates that eco-conscious travel in a busy urban setting is achievable, informative, and rewarding.
Learn More about Crown Group of Hotels and Book a Sustainable Stay
Guests interested in eco-conscious stays can explore detailed initiatives at each property, or visit how our hotels reduce environmental harm. Crown Group of Hotels provides guidance on green practices, responsible sourcing, and guest engagement in sustainability efforts.
To view all sustainability initiatives or book a stay aligned with eco-conscious principles, contact Crown Group of Hotels. Staying informed allows every traveller to make meaningful choices while enjoying the comfort and convenience of a Central London hotel.
